WE WILL NOT BE BEATEN ON PRICE
At Cycle Lab we hold ourselves to world-leading standards. In doing so we believe that our customers deserve to receive exceptional product, service and value, every day. It is for this very reason that "WE WILL NOT BE BEATEN ON PRICE".
Please note the following:
- Can buy it cheaper elsewhere? - If you've purchased any item from Cycle Lab and, within 30 days, find the identical product advertised at a competitor for less, tell us and we will match the price!
- If you intend on purchasing from Cycle Lab and at the same time, find an identical item at a competitor for less, tell us! As soon as the price and stock availability are validated we will MATCH THAT PRICE immediately.
- Bought it from us and we reduce the price within 30 days of purchase? We will match the new price and refund you the difference.
- When you buy from us, the price you see is the price you pay. With many online retailers, you need to include the cost of shipping, duty, and taxes when comparing our price to competitors as the price advertised on these platforms is not necessarily the price you will pay when adding in all the additional costs!
Our T's & C's:
- The price promise DOES NOT apply to local or international online marketplaces where individuals (as opposed to LEGITIMATE RETAILERS) are selling products. This includes, but is not limited to, Facebook, Gumtree, OLX, Craigslist, e-Bay.
- Does not apply to offers made on in-store or online loyalty programs.
- The Price Promise does not apply to new store openings, store relaunches, display, aged, discontinued or damaged stock.
- The Price Promise does not apply to one day only sales such as Black Friday.
- The competitor in question must be in-stock of that identical item.
- The competitor must be a legitimate South African retailer, and the price beat must include the cost of delivery.
- The price promise does not apply to foreign stores (outside the borders of South Africa), including foreign online stores.
- The items up for comparison must be the identical item, brand, barcode, volume/weight.
- The warranty/guarantee period must be identical to that of the competitor product in every way.
- The retailer deemed to be a competitor needs to be a valid VAT registered retailer – accredited by our suppliers as a reseller of their goods and brands that are in question.