We are confident in the ability of
our well trained and knowledgeable staff members to provide the right product
for you.
Every bike we sell will help you
ride better!
If your ride is not right within
30 days of your purchase, simply return your purchase for a full credit or
refund.
With such a great guarantee,
some terms and conditions do apply:
Our staff are rigorously trained, and
we back their expertise to sell the right product or combination of product.
This is central to the guarantee, in that the bike and any modifications
thereon, must have been recommended or suggested to the customer by staff of
Cycle Lab. The guarantee is not valid if the customer has special ordered the
bike or has insisted on selecting the bike themselves or has insisted on their
own preferred modifications.
The guarantee is a satisfaction
guarantee, and so a reason as to why the bike is not performing must be
provided to invoke the guarantee.
The 30-day period starts on the day
of purchase, or the day that risks and rewards of ownership pass, whichever is
earlier.