At Cycle Lab we
hold ourselves to world class standards.
We believe that
our customers deserve to receive exceptional product, service and value, every
It is for this
very reason that "WE WILL NOT BE BEATEN ON PRICE".
Can buy it
cheaper elsewhere? - If you have purchased any item from Cycle Lab and, within
30 days, find the identical product advertised at a competitor for less, tell
us and we will match the price!
If you intend on
purchasing from Cycle Lab and at the same time, find an identical item at a
competitor for less, tell us! As soon as the price and stock availability are
validated, we will MATCH THAT PRICE immediately.
Bought it from
us and we reduce the price within 30 days of purchase? We will match the new
price and refund you the difference.
When you buy
from us, the price you see is the price you pay. With many online retailers,
you need to include the cost of shipping, duty, and taxes when comparing our
price to competitors as the price advertised on these platforms is not
necessarily the price you will pay when adding in all the additional costs!
promise DOES NOT apply to local or international online marketplaces where
individuals (as opposed to LEGITIMATE RETAILERS) are selling products. This
includes, but is not limited to, Facebook, Gumtree, OLX, Craigslist, e-Bay.
Does not apply
to offers made on in-store or online loyalty programs.
Promise does not apply to new store openings, store relaunches, display, aged,
discontinued, or damaged stock.
Promise does not apply to one day only sales such as Black Friday.
in question must be in-stock of that identical item.
must be a legitimate South African retailer, and the price beat must include
the cost of delivery.
promise does not apply to foreign stores (outside the borders of South Africa),
including foreign online stores.
The items up for
comparison must be the identical item, brand, barcode, volume/weight.
warranty/guarantee period must be identical to that of the competitor product
in every way.
deemed to be a competitor needs to be a valid VAT registered retailer –
accredited by our suppliers as a reseller of their goods and brands that are in